Privacy Policy

Privacy Policy

Introduction

Welcome to http://chatbot-for-shopify.ai-website.info (hereafter referred to as “Chatbot for Shopify” or “we”). We are committed to maintaining a transparent and secure online environment for our users, ensuring their privacy is protected at all times. This Privacy Policy details how we collect, use, and safeguard the personal information of our website visitors, subscribers, and customers.

Scope

This policy covers all aspects of our digital presence, including but not limited to:

  1. Our official website at http://chatbot-for-shopify.ai-website.info.
  2. All associated applications, software, and services offered by Chatbot for Shopify.
  3. Interactions between users and our platforms, whether through web browsing, app usage, or communication with our team.
  4. Any third-party tools or integrations accessed via our website that have their own privacy policies. It’s crucial to note that we are not responsible for the data practices of these external services, and you should review their respective privacy statements.

Processing Activities

This Privacy Policy guides how Chatbot for Shopify processes personal data when:

  1. You register an account or use our services as an authorized user.
  2. You visit our website and engage with its content, including clicking on links, submitting forms, or downloading materials.
  3. We communicate with you through various channels, such as email newsletters, phone calls, text messages, or direct mail.

Personal Data Collection

We collect a range of personal information to provide and improve our services, which includes:

  1. Account Information: Details required to create and manage your user account, including usernames, passwords, and profile settings.
  2. Payment Information: Credit card numbers, billing addresses, and other payment-related data used for transactions on our platform.
  3. Financial Information: Data related to your financial status, such as bank account details (if directly linked for seamless payments), investment portfolios, or financial transaction history.
  4. Purchase Information: Records of products or services you’ve purchased from us, including order numbers, dates, and quantities.
  5. Mobile Device Identifiers: Unique identifiers assigned to your mobile device, such as IP addresses, device IDs, and location data collected through mobile apps.
  6. Location Data: Information about your geographical location when using our location-based services or when opting into location sharing.
  7. Feedback: Comments, reviews, ratings, and responses provided by users regarding our products, services, or user experience.
  8. Social Media Information: If you choose to connect your social media accounts with our platform, we may collect data from these platforms, such as your public profile information.
  9. Product Information: Data about the products you view, search for, or purchase on our website, including product preferences and browsing behavior.

We obtain this data through direct user input, automated systems (like cookies), and partnerships with third-party service providers.

Cookies

Chatbot for Shopify uses various types of cookies to enhance your online experience and gather analytics:

  1. Strictly Necessary Cookies: These ensure the basic functionality of our website, allowing you to navigate through pages and post comments.
  2. Preference Cookies: Used to remember your preferences, such as language settings or display options.
  3. Analytics Cookies: Track your browsing behavior on our site to provide insights for improving our services and user experience.

Users can manage their cookie preferences through our Cookie Manager, allowing them to control non-essential tracking.

Retention and Deletion

We retain personal data only for as long as necessary to fulfill the purposes described in this policy or as required by law. Once the data is no longer needed for these purposes, it will be securely deleted or anonymized. Our data retention periods vary depending on the type of information:

  1. Account and profile information are retained until your account is inactive or closed.
  2. Payment details are stored securely in accordance with payment processor guidelines but are not kept beyond the time required for legal obligations.
  3. Purchase history may be kept indefinitely for record-keeping purposes but will be anonymized after specific periods as per data protection regulations.
  4. Any data provided for research or analytics is aggregated and de-identified before retention.

Your Rights

Depending on your jurisdiction, you have certain rights regarding your personal data:

  1. Access: You can request access to the personal information we hold about you, including a list of all collected data and its usage.
  2. Rectification: The right to correct any inaccurate or incomplete personal data that we possess.
  3. Erasure (Right to be Forgotten): In certain cases, you can ask for the deletion of your personal data, provided it does not conflict with legal obligations or our legitimate business interests.
  4. Restriction: You may limit the use of your personal information for specific purposes if there is no compelling reason for us to continue processing it.
  5. Portability: The ability to receive your personal data in a structured, commonly used format and have it transferred to another controller.
  6. Objection: The right to object to the processing of your data for certain purposes, such as direct marketing or profiling.
  7. Non-Discrimination: You cannot be discriminated against for refusing to provide personal data unless required by law.

To exercise any of these rights, please contact our Data Protection Officer using the details provided in the ‘Contact Information’ section below. We will respond to your requests as quickly as possible and within applicable legal timeframes.

Changes to Policy

Chatbot for Shopify reserves the right to update this Privacy Policy at any time. Any modifications will be posted on this page with a revised effective date. We encourage users to review this policy periodically to stay informed about how we protect their personal information.

Contact Information

For any questions, concerns, or requests regarding our privacy practices:

  • Email: [email protected]
  • Mailing Address: Chatbot for Shopify, Privacy Team, [Mailing Address], Country, Zip Code.